To better serve Intel’s global customer base in their native languages and reduce support costs, Intel IT conducted two proof-of-concepts and designed prototypes that integrate machine translation into existing collaboration environments to deliver real-time multilingual translation. We concluded that multilingual chat and forums could be used successfully by our customer support teams, and these tools had significant promise to deliver many benefits across the enterprise.
At Intel IT, failure is acknowledged as a necessary part of the innovation process.
How to keep pace with rapid equipment innovation.
Podcast: Discusses business security challenges and new technology in biometrics and big data.
Intel’s CTO outlines their process for innovation
Brian Willis discusses how to minimize information risk across the Global Digital Infrastructure.
Dynamic UX personalizes the user experience by understanding user behavior and needs.