Invest in Your Employees, Invest in EX
To retain and grow their customers more effectively. This fact is further underscored in a Forrester report which notes that a 5% improvement in employee engagement leads to a 3% increase in bottom-line revenue[ii].
Intel and Lenovo commissioned Forrester Consulting to evaluate global enterprises employee experience strategies and how full-time employees perceive their experiences with ...company-provided laptops and other devices. Forrester conducted two online surveys with 1,014 IT decision makers and 1,845 full-time employees and nine qualitative interviews with IT decision makers across the globe. Organizations must understand technology effect on EX and remain resilient with EX initiatives.
Invest in Your People to Improve Employee Experience
ITDM's report the biggest positive impact on their EX from employee satisfaction with technology.