Intel® True Scale Fabric switch products are provided with warranties whose terms and definitions vary by product type. The following table provides an overview of the provided warranties.
Warranty, Terms, and Definitions
| Warranty Type | Items Covered |
Term | Phone Support | Defective Parts Policy | Defective Chassis Policy | Warranty Document |
Covered Products |
|---|---|---|---|---|---|---|---|
Standard |
Intel® True Scale Fabric Switch and DDR Switch 9000 series products and related electronic components | 1 year | 5X8 | 2 day Advance Replace | Return for repair/replace | View | View |
Adapter |
Intel® True Scale Fabric Host Channel Adapters (HCA) | 3 year | 5x8 | 2 day Advance Replace | N/A | View | View |
Cable |
Intel® True Scale Fabric cable products |
120 day | N/A | Return for credit | N/A | View | View |
| Mechanical | Intel® True Scale Fabric Switch and DDR Switch 9000 series non-electronic components | 90 day | N/A | 2 day Advance Replace2 | N/A | View | View |
| Repair | Repaired Intel® True Scale Fabric Switch and DDR Switch 9000 series products and related electronic components | 90 day | 5x8 |
2 day Advance Replace | Return for repair/replace | View | View Terms & Conditions |