Can't Access BIOS Setup with F2 Key for Intel® NUC

Documentation

Troubleshooting

000005847

01/24/2019

What are you seeing?

BIOS Setup doesn't open when you press the F2 key during boot.

How to fix it.

See the table below for the most common causes that BIOS Setup won't open and how to fix it.

Cause How to fix it
  • F2 key pressed too many times
  • F2 key pressed at the wrong time
  • F2 key pressed after the operating system loads
Restart the computer and try again.

If the F2 prompt doesn't appear on the screen, you might not know when you should press the F2 key. You can access BIOS Setup using the power button menu method:
  1. When the Intel® NUC is turned off (not in Hibernate or Sleep mode), press and hold down the power button for three seconds, and then release it before the 4-second shutdown override.
  2. The Power Button Menu displays. 
  3. Press F2 to enter BIOS Setup.
  4. Go to Advanced > Boot > Boot Configuration.
  5. In the Boot Display Config pane, enable Display F2 to Enter Setup.
  6. Press F10 to save and exit BIOS.
Fast Boot is enabled Fast Boot in BIOS reduces computer boot time. With Fast Boot enabled:
  • You can't press F2 to enter BIOS Setup.
  • USB mice and keyboards are unavailable until after the operating system loads.
Disable Fast Boot from the power button menu. Access the power button menu with this sequence:
  1. Make sure the system is off, and not in Hibernate or Sleep mode.
  2. Press the power button and hold it down for three seconds. Then, release it before the four-second shutdown override. The power button menu displays.
  3. Press F3 to disable Fast Boot.
See more information about Fast Boot:
Using Fast Boot in Intel® Visual BIOS
 
HDMI resolution on monitor isn't supported If you're using an HDMI monitor or HDTV that doesn't support a resolution of 1024x768, you might not be able to access the Intel® Visual BIOS setup when pressing the F2 key.

Update the Intel NUC to the latest BIOS version from Download Center.
Intel® NUC is connected to a USB monitor USB monitors don't support access to BIOS Setup. This type of monitor only begins to display during the operating system boot, and after its drivers load. Power-on features such as boot logo, boot menu, and BIOS Setup aren't visible.

To access BIOS Setup with the F2 key, temporarily connect the Intel® NUC to a monitor that supports HDMI, DisplayPort, or VGA connections.
You are using Bluetooth keyboard To access the BIOS and/or Power button menu, you must connect a USB keyboard to your Intel® NUC.