Article ID: 000030149 Content Type: Troubleshooting Last Reviewed: 07/08/2021

Shutting down firmware services error when installing VMware ESXi* on Intel® NUC Kit NUC8i7HNK or Intel® NUC Kit NUC8i7HVK

Environment

VMWARE ESXI version: 5.5 or 6.5 or 6.7 with BIOS version 0049

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Summary

A BIOS update is required in order to install VMWARE ESXI on these Intel® NUC Kits.

Description

Error when trying to install VMWARE ESXI version: 5.5 or 6.5 or 6.7: Shutting down firmware services..."

 

Resolution

Update to the latest BIOS version for the Intel NUC.
Note: This download record provides options for updating the BIOS of Intel® NUC Kits NUC8i7HNK and NUC8i7HVK