Article ID: 000036230 Content Type: Troubleshooting Last Reviewed: 07/09/2021

Unable to Enter the F2 BIOS in Intel® Server Board S1200SP Family

Environment

Intel® Server Board S1200SP Family

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Summary

Provides information on how to resolve Intel® Server Board S1200SP hanging in BIOS.

Description

You may see this behavior when powering on the system:

  • Unable to enter into BIOS. The system hangs on the "Entering Setup" POST message.
Resolution

Proceed as follows:

  1. Remove all USB devices, except the mouse and keyboard.
  2. Turn off the system and unplug the power cord from the wall outlet.
  3. Remove the cables from the board including the redundant PSUs.
  4. Reboot the server without any USB installed, including the keyboard and mouse.
  5. Reseat the CMOS battery. See Steps to clear CMOS using the battery method.
  6. Reseat the memory modules.
  7. Reseat the hard drives.
Additional information

Possibly related to the external USB device 

Related Products

This article applies to 1 products