Article ID: 000037474 Content Type: Install & Setup Last Reviewed: 07/21/2021

What to Do When Intel® Hardware Accelerated Execution Manager (Intel® HAXM) Gets Stuck during Installation

Environment

Windows 10 Windows 7* Linux*

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Summary

Where to get support for Intel® HAXM installation

Description

The Intel® HAXM was initially installed. After uninstalling it and reinstalling, it is now getting stuck at installation. Although it works on the first part, it will then stop at some point of the installation. It gives error "not supporting VT-x or VT-x being used by Hyper-V".

Resolution

The support for Intel® Hardware Accelerated Execution Manager (HAXM) can be provided online by community forum. Users will have to register for an account and create a thread to get assistance from other users. Visit this link to go to the community forum.